コース概要
📌 Training Outline
Session 1: Fundamentals of Effective Communication
The importance of clear and concise communication
- The 7 Cs of effective communication: Clarity, Conciseness, Coherence, Correctness, Courtesy, Consideration, and Completeness
- Identifying common barriers to communication and how to overcome them
- Understanding formal vs. informal communication styles
Session 2: Mastering Verbal Communication
- Articulation & Pronunciation: Speaking clearly and confidently
- Pacing & Tone: How to sound professional and engaging
- Active Listening: The key to effective conversations
- Handling Difficult Conversations & Giving Constructive Feedback
Session 3: Business Writing Essentials
Writing with clarity, correctness, and conciseness
- Grammar and punctuation: Common errors and how to fix them
- Structuring emails, reports, and business letters professionally
- Choosing the right tone for different business situations
Session 4: Email & Digital Communication Best Practices
Professional email etiquette: Do’s and Don’ts
- Structuring emails for impact and efficiency
- Handling sensitive or difficult email communication
- Using AI and tools for grammar and tone checks
Closing & Action Plan
- Key takeaways and reflections
- Personal commitment to improvement
Training Methodologies:
✔ Interactive Discussions & Exercises – Engaging participants through real-world scenarios
✔ Role-Playing & Simulations – Practicing effective verbal communication
✔ Group Work & Peer Feedback – Learning from each other’s writing and speaking styles
✔ Practical Writing & Editing Exercises – Hands-on experience in improving business communication
要求
Target Participants: Professionals seeking to enhance their verbal and written communication skills in English.
お客様の声 (5)
ディスカッションの明確さ。トレーナーが参加者とつながっている。トレーナーの楽しく幸せなオーラ。
Mona Liza - IT
コース - Effective interpersonal communication with elements of assertiveness
Machine Translated
優秀なトレーナーであり、聴衆に合わせて完全にカスタマイズされたスピーチを行ってくれます。たくさんのコンテンツ。
Carole - Axway
コース - Communicating and Influencing For Team Members
Machine Translated
批判のないオープンな雰囲気
Agnieszka - AXA XL
コース - Business Communication Skills
Machine Translated
トレーナーの態度とユーモアが本当に気に入りました
zherald ametlli - SPOC S.A.
コース - Efektywna komunikacja interpersonalna i rozwiązywanie konfliktów
Machine Translated
It had a lot of practical exercises